Privacy Policy

Last updated: March 2026

NBM Decor is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

NBM Decor is a painting and decorating business based in Cheshire, England. We are the data controller for the personal information collected through this website.

If you have any questions about this policy or how we handle your data, please use the contact form on our website or call us on 07710 790 803.

2. What Data We Collect

When you submit an enquiry through our contact form, we collect the following personal information:

• Name
• Email address
• Phone number
• Your message or enquiry

We do not collect any sensitive personal data, and we do not use cookies or any tracking or analytics tools on this website.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry
• Arrange and carry out the services you have requested
• Contact you regarding your quote or ongoing work

We do not use your data for marketing purposes, and we will never sell or share it with third parties for their own use.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests — to respond to enquiries and manage client relationships
• Contract — where processing is necessary to carry out services you have requested

5. How Long We Keep Your Data

We will only retain your personal data for as long as necessary. Enquiry data is typically kept for up to 12 months. Data related to completed jobs may be kept for up to 6 years for accounting and legal purposes, in line with HMRC requirements.

6. Keeping Your Data Safe

We take reasonable steps to protect your personal information from unauthorised access, loss, or disclosure. Your data is only accessible to the people at NBM Decor who need it to respond to your enquiry or carry out your work.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your data, where we have no legal obligation to retain it
• Object to or restrict how we process your data
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the contact form on our website or by calling 07710 790 803.

8. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO)

‍Website: ico.org.uk

‍Helpline: 0303 123 1113

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page.